{"id":29,"date":"2015-06-29T09:15:57","date_gmt":"2015-06-29T09:15:57","guid":{"rendered":"https:\/\/clon.genehtik.com\/?page_id=29"},"modified":"2026-02-11T15:14:44","modified_gmt":"2026-02-11T15:14:44","slug":"envios-devoluciones","status":"publish","type":"page","link":"https:\/\/genehtik.com\/en\/informacion\/envios-devoluciones\/","title":{"rendered":"Shipping \/ Returns"},"content":{"rendered":"

SHIPPING \/ RETURNS<\/h1>\n

The shipment of the material will be made according to the payment method:<\/p>\n

SPAIN:<\/em><\/p>\n

Cash on delivery \u2013 in 24\/48 hours.<\/p>\n

Other payment methods \u2013 within 24\/48 hours after the payment is received.<\/p>\n

The transport agency for Spain and Portugal will be<\/p>\n

OTHER COUNTRIES:<\/em><\/p>\n

Any form of payment \u2013 within a period not exceeding 7 days after making the payment.<\/p>\n

The transport agency for other countries will be the one that Genehtik freely chooses at any given time.<\/p>\n

In the case of special varieties, the delivery time will always be checked for each order, notifying the customer of the estimated delay.<\/p>\n

For seeds not available in stock, the customer will be notified of the estimated delay.<\/p>\n

SHIPPING COSTS:<\/h1>\n

 <\/p>\n

FREE SHIPPING FOR ORDERS OVER \u20ac45 AND WEIGHING LESS THAN 3 KG. (Spain only)<\/span><\/strong>
\nFREE SHIPPING ON ORDERS OVER \u20ac45 AND WEIGHING LESS THAN 0.5 KG. (other countries)<\/strong><\/div>\n

 <\/p>\n

Shipping cost to: Spain (Peninsula and Balearic Islands)<\/p>\n

10 to 15 Kg41\u20ac15 to 20 Kg49\u20ac20 to 25 Kg54\u20ac<\/p>\n\n\n\n\n\n\n\n\n
WEIGHT<\/th>\nCOST<\/th>\n<\/tr>\n
0 to 3 Kg (order equal to or greater than \u20ac45)<\/th>\nFREE<\/th>\n<\/tr>\n
0 to 0.5 Kg (order less than \u20ac45)<\/th>\n6\u20ac<\/th>\n<\/tr>\n
0.5 to 3 Kg (order less than \u20ac45)<\/th>\n18\u20ac<\/th>\n<\/tr>\n
3 to 5 Kg<\/th>\n28\u20ac<\/th>\n<\/tr>\n
5 to 10 Kg<\/th>\n34\u20ac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Shipping costs to: Germany, Belgium, Denmark, France, Netherlands, Italy, Luxembourg, Poland, United Kingdom, Czech Republic and Switzerland.<\/p>\n

10 to 15 Kg41\u20ac15 to 20 Kg49\u20ac20 to 25 Kg54\u20ac<\/p>\n\n\n\n\n\n\n\n\n
WEIGHT<\/th>\nCOST<\/th>\n<\/tr>\n
0 to 0.5 Kg (order equal to or greater than \u20ac45)<\/th>\nFREE<\/th>\n<\/tr>\n
0 to 0.5 Kg (order less than \u20ac45)<\/th>\n12\u20ac<\/th>\n<\/tr>\n
0.5 to 2 Kg<\/th>\n18\u20ac<\/th>\n<\/tr>\n
2 to 5 Kg<\/th>\n28\u20ac<\/th>\n<\/tr>\n
5 to 10 Kg<\/th>\n34\u20ac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Shipping costs to: Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovakia, Romania and Sweden.<\/p>\n

10 to 15 Kg65\u20ac15 to 20 Kg72\u20ac20 to 25 Kg77\u20ac<\/p>\n\n\n\n\n\n\n\n\n
WEIGHT<\/th>\nCOST<\/th>\n<\/tr>\n
0 to 0.5 Kg (order equal to or greater than \u20ac45)<\/th>\nFREE<\/th>\n<\/tr>\n
0 to 0.5 Kg (order less than \u20ac45)<\/th>\n12\u20ac<\/th>\n<\/tr>\n
0.5 to 2 Kg<\/th>\n28\u20ac<\/th>\n<\/tr>\n
2 to 5 Kg<\/th>\n52\u20ac<\/th>\n<\/tr>\n
5 to 10 Kg<\/th>\n58\u20ac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Shipping costs to: USA, Canada and the Canary Islands.<\/p>\n

10 to 15 Kg81\u20ac15 to 20 Kg90\u20ac20 to 25 Kg97\u20ac<\/p>\n\n\n\n\n\n\n\n\n
WEIGHT<\/th>\nCOST<\/th>\n<\/tr>\n
0 to 0.5 Kg (order equal to or greater than \u20ac45)<\/th>\nFREE<\/th>\n<\/tr>\n
0 to 0.5 Kg (order less than \u20ac45)<\/th>\n12\u20ac<\/th>\n<\/tr>\n
0.5 to 2 Kg<\/th>\n35\u20ac<\/th>\n<\/tr>\n
2 to 5 Kg<\/th>\n54\u20ac<\/th>\n<\/tr>\n
5 to 10 Kg<\/th>\n72\u20ac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Shipping costs to: Rest of the world (Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay, Venezuela, \u2026)<\/p>\n

10 to 15 Kg109\u20ac15 to 20 Kg124\u20ac20 to 25 Kg134\u20ac<\/p>\n\n\n\n\n\n\n\n\n
WEIGHT<\/th>\nCOST<\/th>\n<\/tr>\n
0 to 0.5 Kg (order equal to or greater than \u20ac45)<\/th>\nFREE<\/th>\n<\/tr>\n
0 to 0.5 Kg (order less than \u20ac45)<\/th>\n12\u20ac<\/th>\n<\/tr>\n
0.5 to 2 Kg<\/th>\n47\u20ac<\/th>\n<\/tr>\n
2 to 5 Kg<\/th>\n67\u20ac<\/th>\n<\/tr>\n
5 to 10 Kg<\/th>\n93\u20ac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

CLAIMS REGARDING RECEIVED MATERIAL<\/h1>\n

If you receive the package with signs of having been tampered with or damaged, indicate this on the carrier's delivery note. Do not sign the delivery note without having indicated the incidents and always in the carrier's presence.<\/p>\n

If after shipment you notice that it does not correspond to the order placed and you notice differences between delivery notes or invoices, please let us know immediately, detailing the differences indicated and providing us with a telephone number so that the process is faster.<\/p>\n

We do not accept claims regarding shipments more than 24 hours after receipt by you.<\/p>\n

RETURNS<\/h1>\n

In compliance with the provisions of Law 26\/1991 of November 21 on contracts concluded outside commercial establishments, we recognize the right to claim against the contract without needing to allege any cause, within a maximum period of 7 days after receiving the order.<\/p>\n

However, please remember that you will have to pay for round-trip shipping, as well as any administrative or other expenses incurred as a result of your return.<\/p>","protected":false},"excerpt":{"rendered":"

ENVIOS \/ DEVOLUCIONES El envio del material se efectuar\u00e1 seg\u00fan la forma de pago: ESPA\u00d1A: Contra reembolso – en 24\/48 horas. Otras formas de pago – en 24\/48 horas despu\u00e9s de hacer efectivo el ingreso. La agencia de transporte para Espa\u00f1a y Portugal ser\u00e1 OTROS…<\/p>","protected":false},"author":1,"featured_media":0,"parent":27,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"bwfblock_default_font":"","footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"yoast_head":"\nEnv\u00edos \/ Devoluciones<\/title>\n<meta name=\"description\" content=\"Gastos de env\u00edo gratis para pedidos superiores a 45\u20ac y peso inferior a 3 Kg (solo Espa\u00f1a) o 500 gr. (resto de pa\u00edses). 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